Avaya Higher Education Solutions

Avaya Higher Education Solutions

Avaya Higher Education Solutions

Avaya’s solutions can enable institutions to recruit more effectively, facilitate better student outcomes, improve the educational experience and increase online learning opportunities, while providing a low TCO.

By Vocalcom

What's on Your Customer's Call Center Wish List?

Any well-seasoned call center agent knows that it’s easy to think of customers in regards to the problems that they bring. It’s important to always remember that customers are people, too, and each one is unique—a fact that can lead to some of the more interesting and challenging aspects of the call center environment. Let’s take a look at a...
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