Avaya Networking - Lessons from Sochi Olympics (Manufacturing)

Avaya Networking - Lessons from Sochi Olympics (Manufacturing)

Avaya Networking - Lessons from Sochi Olympics (Manufacturing)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

Best Practices for Servicing Your Smartphone Customers

In today’s fast-moving society, it’s important for call centers to apply different techniques in order to meet the wide array of demands that consumers can have. If you’re looking for some call center applications that will help develop a positive customer service experience, two main components can be incorporated to achieve this goal: social media and mobile apps. Social Media...
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