Avaya Powers Effortless Engagement at Carlo's Bakery

Avaya Powers Effortless Engagement at Carlo's Bakery

Avaya Powers Effortless Engagement at Carlo's Bakery

Buddy Valastro’s New Jersey bakery, Carlo’s Bake Shop, has grown by leaps and bounds from its humble origins. Delicious, beautiful cakes, a charismatic TV presence, and a drive to engage with customers have contributed to the growth and success. And Avaya has helped Buddy scale how he engages every step of the way. Learn more: http://bit.ly/1QrixQ7

By Vocalcom

Pitch Perfect: The Art of Effective Telemarketing

Many businesses employ a wide range of strategies to prevent telemarketers from reaching decision-making executives. One of the most common obstacles used by gatekeepers—individuals such as assistants or switchboard operators who answer calls—is simply telling the agent that the decision-maker does not take sales calls. Without the proper tools and training, your call representatives may be tripped up by this...
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