Avaya Social Media Analytics

Avaya Social Media Analytics

Avaya Social Media Analytics

Social Media Analytics scans the social media feeds you select, searches for keywords you identify, and tracks conversations that matter to you. It pinpoints positive and negative posts on your products, your company, and your brand and then delivers them directly to your contact center, marketing department, public relations team, and other designated recipients.

By Vocalcom

In-Store Connected Kiosks - Enhancing the Customer Experience One Store at a Time

Companies seeking to enhance the customer service experience and streamline business operations may have to look no further than their fingertips. Solutions like Vocalcom’s interactive, in-store connected kiosk system are paving the way for innovative customer service techniques and reinventing the wheel when it comes to cross-channel retailing. The sleek, freestanding units are fit for an interactive Apple iPad tablet...
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