Avaya Social Media Analytics

Avaya Social Media Analytics

Avaya Social Media Analytics

Social Media Analytics scans the social media feeds you select, searches for keywords you identify, and tracks conversations that matter to you. It pinpoints positive and negative posts on your products, your company, and your brand and then delivers them directly to your contact center, marketing department, public relations team, and other designated recipients.

By Vocalcom

Telecom, Data Equipment Software Market on the Fast Track

In its recent annual telecom and data equipment and software report, market research firm Infonetics Research projects an optimistic five years of sturdy continued growth for the telecom and data equipment software market, despite being in the midst of an economical low. Telecommunications – communication over a distance by technological means – has truly taken off (as a provider of...
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