Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

Avaya Support Website Live Agent Collaboration

With the introduction of Avaya Web Video, Avaya has rounded out our next-generation collaboration capabilities, giving you the choice of whatever real-time, multichannel Web communications you prefer to make your support experience faster and easier. In fact, Avaya is the first communication company to offer interactive two-way video in the Web support setting, providing face-to-face interaction with Avaya experts without leaving the Avaya Support Website environment. With Avaya Web Video, you now have multiple ways to communicate with Avaya and still have access to our other powerful collaboration, diagnostic and issue-resolution tools.

By Vocalcom

Telecom, Data Equipment Software Market on the Fast Track

In its recent annual telecom and data equipment and software report, market research firm Infonetics Research projects an optimistic five years of sturdy continued growth for the telecom and data equipment software market, despite being in the midst of an economical low. Telecommunications – communication over a distance by technological means – has truly taken off (as a provider of...
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