Avaya Virtual Trade Show - Avaya Aura Virtualized Environment

Avaya Virtual Trade Show - Avaya Aura Virtualized Environment

Avaya Virtual Trade Show - Avaya Aura Virtualized Environment

Mike Killeen, Senior Product Manager, demonstrates the Avaya Aura® Virtualized Environment

By Vocalcom

Benefits of a Virtual Call Center vs. Outsourcing

A recent article from NPR discusses how American companies are increasingly looking to virtual call centers versus outsourcing options to provide customer service. In the past, companies might have been tempted to first turn towards outsourcing their customer service operations; however today, non-traditional methods have shown to be a more popular and effective approach. Virtual call centers provide many benefits,...
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