Avaya Virtual Trade Show - Multimedia Messaging

Avaya Virtual Trade Show - Multimedia Messaging

Avaya Virtual Trade Show - Multimedia Messaging

Jodee Varney, Senior Product Manager, demonstrates the Avaya Multimedia Messaging.

By Vocalcom

5 Steps for a Perfect Live Chat Experience

Live chat is a perfect channel for every aspect of the customer experience. When customers are searching for product information or need help with checkout, live chat can provide the immediate assistance they need. However, as with any channel, it’s important for brands to personalize the experience and communicate in a manner that best fits the channel. Here are five steps...
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