Avaya Virtual Trade Show - Multimedia Messaging

Avaya Virtual Trade Show - Multimedia Messaging

Avaya Virtual Trade Show - Multimedia Messaging

Jodee Varney, Senior Product Manager, demonstrates the Avaya Multimedia Messaging.

By Vocalcom

7 Customer Engagement Trends to Follow in 2017

Customer engagement experienced quite an evolution in the past year. New technologies paved the way for both seamless and increasingly innovative customer experiences, redefining the role of human agents in customer service. But the power of the personal touch is still essential: In 2017, customer engagement will be marked by a need to balance the cutting-edge technologies that drive optimized...
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