Avaya Wireless LAN 9100: Delivering A High-Quality User Experience

Avaya Wireless LAN 9100: Delivering A High-Quality User Experience

Avaya Wireless LAN 9100: Delivering A High-Quality User Experience

Avaya WLAN 9100 Series delivers wired-like performance and predictability to your mobile users in today’s wireless office. Providing application-level visibility and control, it helps ensure your wireless network delivers uncompromised access to the applications and services that are most valuable to your business—and is not crippled by bandwidth-hogging personal and recreational applications. Avaya WLAN 9100 offers a robust and simple to manage solution that can adapt to changing business requirements and protect your investment against inevitable increases in bandwidth demands.

By Vocalcom

Giving Customer Service a Human Touch in Our Digital Age

In our digital age, customer service seems to be shifting constantly toward automation. Customers are saving time through self-service options such as IVR menus, finding answers on brand websites with FAQs, and, most recently, chatting with bots through messaging apps. Technology is indeed transforming the customer experience for greater efficiency, but what about the human touch? Certainly, there are still...
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