Avaya Wireless LAN 9100: Delivering A High-Quality User Experience

Avaya Wireless LAN 9100: Delivering A High-Quality User Experience

Avaya Wireless LAN 9100: Delivering A High-Quality User Experience

Avaya WLAN 9100 Series delivers wired-like performance and predictability to your mobile users in today’s wireless office. Providing application-level visibility and control, it helps ensure your wireless network delivers uncompromised access to the applications and services that are most valuable to your business—and is not crippled by bandwidth-hogging personal and recreational applications. Avaya WLAN 9100 offers a robust and simple to manage solution that can adapt to changing business requirements and protect your investment against inevitable increases in bandwidth demands.

By Vocalcom

Best Practices for Social Media Use in the Call Center

Over the years, call center agents have quickly moved from simple telephone solutions to e-mail, Web chat and more, and now, social media is becoming the latest go-to method of communication for consumers. In fact, it’s estimated that within five years, product-based social media interactions will be equivalent to that of phone interactions, according to DMG Consulting, with 70 to...
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