Best Digital Practices From A B2B Powerhouse

Best Digital Practices From A B2B Powerhouse

Best Digital Practices From A B2B Powerhouse

Raj Rao, Vice President of Global eTransformation at 3M, draws from the past five years of digital best practices from around 3M and shares advice with attendees on how to get in front of your C-Suite to get buy in and help your goals get accomplished.

By Vocalcom

5 Ways Live Chat Accelerates Sales and Customer Satisfaction

Customer service and sales have taken on new forms in modern times with the rise of omnichannel business practices, and customer channel preferences are constantly shifting. Social media engagement may seem the dominant trend in customer service these days, but live chat continues to prove its significance as an on-demand channel. Econsultancy reported that live chat has the highest satisfaction...
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