Best Practices Knowledge - an eGain Product Conversation

Best Practices Knowledge - an eGain Product Conversation

Best Practices Knowledge - an eGain Product Conversation

Linda Yeardley (eGain) discusses best practices she's learned over her years.

By Vocalcom

Driving Brand Success Through Customer Empowerment

When consumers choose to give a brand their business, they generally have many options. Whether it be an airline, a retail brand, or a hotel chain, companies should never lose sight of the fact that their customers are choosing them. This trust in a brand therefore deserves to be rewarded with exceptional service, and a key to its delivery is...
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