Big Data for Mobile Offers â More Is Less

Big Data for Mobile Offers â More Is Less

Big Data for Mobile Offers â More Is Less

In this Take 30 with 1to1 Media webcast, Richard Char, managing director and global head of digital networks and merchant relations at Citi, chats with Mila D'Antonio, editor-in-chief at 1to1 Media, about his experience in starting one of the first multifunctional mobile wallet programs. Sponsored by TeleTech.

By Vocalcom

Part 3 - Top Reasons Why Your Contact Center Needs the Cloud

Keeping up with the incoming calls to your call center can sometimes seem as difficult as getting animals to march in a parade. No matter what your service provider promised when you were being sold your system, the truth is that the system isn’t that reliable, customers are getting frustrated when their calls aren’t being answered promptly and, worst of...
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