Big Data for Mobile Offers â More Is Less

Big Data for Mobile Offers â More Is Less

Big Data for Mobile Offers â More Is Less

In this Take 30 with 1to1 Media webcast, Richard Char, managing director and global head of digital networks and merchant relations at Citi, chats with Mila D'Antonio, editor-in-chief at 1to1 Media, about his experience in starting one of the first multifunctional mobile wallet programs. Sponsored by TeleTech.

By Vocalcom

Linking Social Activity to Employee Engagement

The importance of employee engagement strategies cannot be understated. After all, 80 percent of employees say they are dissatisfied in some way with their jobs (and that likely includes someone on your staff). As employee retention and empowerment is one of the key aspects of running a successful cloud contact center, it behooves any organization to think outside the box...
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