BIS DW Overview of the Developer Workshop

BIS DW  Overview of the Developer Workshop

BIS DW Overview of the Developer Workshop

Business Information Server video: This video is a general overview of some of the Developer Workshop’s product. It gives a brief description of the BIS Connections, Breakpoints, Watches, Autos, Variables, Call Stack, Output, and Evaluation debug windows.

By Vocalcom

Can IVR Destroy the Customer Experience? Press 1 or "Say Hello to Visual IVR"

When customers reach out to contact centers for support, they want quick and efficient service. As more and more contact centers strive to implement automation into their customer service strategy, one excellent advance in contact center software has been the innovation of IVR, or interactive voice response. IVR is a telephony system that uses either speech-recognition or touch-tone technology to...
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