BIS DW Using Variable Monitors in Developer Workshop

BIS DW Using Variable Monitors in Developer Workshop

BIS DW Using Variable Monitors in Developer Workshop

Business Information Server video: This video gives a more in-depth explanation and demonstration of the Watches, Autos and Variables debug windows in Developer Workshop.

By Vocalcom

Gamification in the Contact Center: A Motivator for Agent Success

In the business world, keeping customers satisfied is indeed a major key to success. However, one should not ignore the fact that employee motivation plays a large role in creating customer satisfaction. In the contact center industry, agents play a significant role in fostering and maintaining customer satisfaction, and one of the major current trends in the industry focuses on...
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