BollyX Fitness wins Most Innovative in HBS Alumni New Venture Competition

BollyX Fitness wins Most Innovative in HBS Alumni New Venture Competition

BollyX Fitness wins Most Innovative in HBS Alumni New Venture Competition

BollyX Fitness – the Bollywood workout—wins the Most Innovative category of the alumni new venture competition. The team is from the northeastern U.S. region. Team member: Minal Mehta (MBA 2011). More at: https://www.alumni.hbs.edu/events/nvc/Pages/default.aspx

By Vocalcom

Proactive Customer Service Drives Brand Loyalty

What exactly does it mean to deliver great customer service? Is it enough to handle service requests efficiently and send post-contact surveys to know if the customer was satisfied? Or perhaps it’s important to send occasional marketing emails tailored to the customer’s needs? There are numerous ways to define great service, and the modern landscape of customer service is changing...
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