Bounce Foods Sees Success with Microsoft Dynamics NAV 2015

Bounce Foods Sees Success with Microsoft Dynamics NAV 2015

Bounce Foods Sees Success with Microsoft Dynamics NAV 2015

Bounce Foods produces Bounce energy balls, a healthy choice for people snacking on the go. Recently, Bounce Foods upgraded to Microsoft Dynamics NAV 2015. Gary Smith, COO, explains: “The new tablet and touch functionality has increased usability and has made it much easier to train people and get them using ERP. Now, when one of our team members is out with a customer, they can give them real time information using the Tablet app. It is more personal, it is more interactive and you can share it – and hand it over to the customer. It is a much more collaborative experience.” To see the full Customer Story, visit this page - https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=9904

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The call center is certainly not full of butterflies and rainbows. If it was, we’d collectively take a deep breath and move on knowing that our operations are being efficiently met. But this is the real world, and there are very real complications and disruptions that face the contact center industry – disruptions that you need to know. Let’s take...
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