Brasil's Customer Festival 2014 Promotional Video

Brasil's Customer Festival 2014 Promotional Video

Brasil's Customer Festival 2014 Promotional Video

2014 marked the 4th year of Brasil's Customer Festival being the leading loyalty marketing and business intelligence event. We had a great time, and we hope to see you there for next year's event! Visit the website here: http://www.terrapinn.com/customerbrasil

By Vocalcom

5 Tips for Handling Customer Complaints in the Contact Center

In customer experience, complaints are an unfortunate but inevitable part of the process. Without some negative feedback from time to time, your brand may not always recognize where improvements can be made and what your customers are looking for. For this reason, it’s important to embrace complaints as an opportunity to learn more about your brand and how to engage...
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