BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

Interview with Andrew Forsyth and Robert Barringay from BSkyB about how it felt for them and their team to win the most improved for social media category at the Top 50 gala dinner earlier this year.

By Vocalcom

Where Will Your Call Center be Three Years from Now?

What does it take to drive your call center today? It requires going above and beyond traditional customer service and call center solutions, especially when considering digital and mobile engagement. In fact, recent research shows that today’s number of networked devices is equivalent to our global population, and that number is expected to be twice that of the global population...
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