BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

BSkyB, wins Most Improved for Social Media at the Top 50 Gala Dinner

Interview with Andrew Forsyth and Robert Barringay from BSkyB about how it felt for them and their team to win the most improved for social media category at the Top 50 gala dinner earlier this year.

By Vocalcom

Part 1 - Top Reasons Why Your Contact Center Needs the Cloud

It’s happened again. Some vital piece of hardware in your contact center has broken down. Calls are going unanswered, your customer service reps fill the downtime by chatting about the latest episode of their favorite television showand you can practically hear the thud made by the dollars falling off your bottom line. Something has to be done and right away....
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