Build 2015: Data Lake

Build 2015: Data Lake

Build 2015: Data Lake

Data Lake , Microsoft’s hyperscale data store optimized for big data analytic workloads.

By Vocalcom

The Importance of Survival Technologies in Customer Service

Perhaps the most important cornerstone of a functional and effective cloud contact center is the customer care aspect of the enterprise. After all, without properly serving the customer, there would be no contact center to manage in the first place. Thinking critically about this aspect of any business is necessary, just as the process of breaking the idea down into...
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