Business Process in Microsoft Dynamics CRM 2015 Autumn '14

Business Process in Microsoft Dynamics CRM 2015 Autumn '14

Business Process in Microsoft Dynamics CRM 2015 Autumn '14

Business process flows are a great way to deliver guidance and implement best practices for your organization. In this short video Karan Srivastava serts up an example of how business process flows for a medical business. For more information, visit the CRM Customer Care Center - http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx Or, the CRM Help Center - http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx

By Vocalcom

Is Twitter the Key to Modern Customer Service? Trends and Benefits

Of all the social media platforms used nowadays for customer engagement, Twitter is arguably the most conversation-centric. Unlike other social media sites, Twitter focuses on real-time interactions and moves fast, resembling traditional chat but bearing the special features which have made it so massively popular and effective: hashtags for better searching and communication, easy picture and video attachments, and customized...
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