CaféX and Cisco Light Up Mobile Banking Apps with Mobile Advisor Solution

CaféX and Cisco Light Up Mobile Banking Apps with Mobile Advisor Solution

CaféX and Cisco Light Up Mobile Banking Apps with Mobile Advisor Solution

The fully integrated Mobile Advisor solution from CaféX and Cisco lights up mobile banking applications with embedded video chat and contextual routing to the contact center, enabling banks to deliver a rich, customer-centric experience across multiple channels.

By Vocalcom

The Importance of Survival Technologies in Customer Service

Perhaps the most important cornerstone of a functional and effective cloud contact center is the customer care aspect of the enterprise. After all, without properly serving the customer, there would be no contact center to manage in the first place. Thinking critically about this aspect of any business is necessary, just as the process of breaking the idea down into...
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