CaféX and Cisco Light Up Mobile Banking Apps with Mobile Advisor Solution

CaféX and Cisco Light Up Mobile Banking Apps with Mobile Advisor Solution

CaféX and Cisco Light Up Mobile Banking Apps with Mobile Advisor Solution

The fully integrated Mobile Advisor solution from CaféX and Cisco lights up mobile banking applications with embedded video chat and contextual routing to the contact center, enabling banks to deliver a rich, customer-centric experience across multiple channels.

By Vocalcom

Engaging the Customer With Video Customer Support

With the abundance of different channels used nowadays for customer engagement, contact centers are challenged to keep up with the preferences and demands of their customers. While social media and live chat have gained popularity in recent years, research shows compelling facts about the best ways people learn and retain information: through visual, not just verbal, means. More than ever,...
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