Carlo Santos | Competitive Gamer

Carlo Santos | Competitive Gamer

Carlo Santos | Competitive Gamer

True Gamers never quit and Carlo Santos has found a way to stay in the game at all times. Fueled by competition and staying connected to friends, Carlo has found the perfect device for either occasion. He can start a game on his phone and finish it on his PC, or he can set things up on his Xbox and Skype with his girlfriend at the same time. Windows allows him to have the best of both worlds.

By Vocalcom

Gamification in the Contact Center: A Motivator for Agent Success

In the business world, keeping customers satisfied is indeed a major key to success. However, one should not ignore the fact that employee motivation plays a large role in creating customer satisfaction. In the contact center industry, agents play a significant role in fostering and maintaining customer satisfaction, and one of the major current trends in the industry focuses on...
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