CEBâs Global Impact Day 2014

CEBâs Global Impact Day 2014

CEBâs Global Impact Day 2014

One of CEB’s core values is the Spirit of Generosity, which truly came alive during our 2014 Global Impact Day. This is a day when all of our employees are encouraged to get out and give back. See how CEBers volunteered across five continents, 25 countries, and 50 cities. Learn more about CEB in the Community at http://ceburl.com/1ht3

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5 Ways AI Can Drive Proactive Customer Service

While artificial intelligence helps brands deliver personalized customer experiences, the technology also offers another major benefit: proactive customer service. Artificial intelligence can analyze customer data, empowering companies to solve problems before they arise while giving customers richer experiences. Here are five ways in which your brand may use AI to deliver proactive customer service. Understand customers’ purchasing habits AI is...
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