CEBâs Sales and Service Professional Development Program (SSPD)

CEBâs Sales and Service Professional Development Program (SSPD)

CEBâs Sales and Service Professional Development Program (SSPD)

CEB offers graduates and early careerists the opportunity to sell actionable insights, tools, and solutions that change the way companies operate. In this program, you will develop world-class sales skills, learn how to engage C-level executives, and launch a fast-paced career in sales. Apply at http://www.cebcareers.com

By Vocalcom

Mobility in the Virtual Call Center

The bottom-line is unquestionably important for any call center hoping to gain new customers and retain those that they already have. So, what can call center managers do to strengthen that bottom line? Simply put, know the difference between ease of experience and satisfaction, which often comes down to the experience customers have when they reach the call center. With...
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