CEOs of Sunrise and Acompli Talk Reinventing Productivity

CEOs of Sunrise and Acompli Talk Reinventing Productivity

CEOs of Sunrise and Acompli Talk Reinventing Productivity

Microsoft’s Steve Clayton talks reinventing productivity with the CEOs of Sunrise and Acompli, two companies recently acquired by Microsoft.

By Vocalcom

6 Tips for Using Big Data to Transform Customer Experiences

The wealth of customer data these days presents a challenging task for brands. Metrics such as abandonment rates, first contact resolution, and average handing time certainly provide insights into the quality of customer experiences being delivered. However, most brands also recognize the critical importance of big data in getting a truly global view of what their customers want. From email...
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