Chapter 1 - Welcome and Corporate Overview - Dreamforce '14 Opening Keynote

Chapter 1 - Welcome and Corporate Overview - Dreamforce '14 Opening Keynote

Chapter 1 - Welcome and Corporate Overview - Dreamforce '14 Opening Keynote

Salesforce Chairman and CEO Marc Benioff welcomes a packed audience to Dreamforce 2014. He introduces Salesforce's partnership with San Francisco Unified School District and speaks with Edwin Lee, the Honorable Mayor of San Francisco and Richard A. Carranza, Superintendent San Francisco Unified School District about the impact of the program.

By Vocalcom

Global Smartphone Usage Slated to Reach 1.4 Billion by End of Year - Is Your Contact Center Ready?

Effective call center operations begin long before an agent picks up the phone to speak with a customer or vice versa. It begins when a customer peruses your company website a week prior and finds that your FAQ section is outdated. It commences when a client downloads your company’s mobile app. It all starts the moment customers decide to follow...
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