Chapter 1: Welcome and Corporate Overview - Salesforce World Tour New York Keynote - 11/19/14

Chapter 1: Welcome and Corporate Overview - Salesforce World Tour New York Keynote - 11/19/14

Chapter 1: Welcome and Corporate Overview - Salesforce World Tour New York Keynote - 11/19/14

Keith Block, Vice Chairman and President, Salesforce kicksoff Salesforce World Tour New York, recorded live on November 19, 2014.

By Vocalcom

Seeing Your Customers' Most Important Conversations over Every Medium

When structuring the scope of your business and customer relationships, it’s essential to keep a proactive approach for delivering stellar customer service – especially when it comes to multiple communication channels. For example, there’s a huge difference in saying you’ll better track a list of metrics and actually pushing for it. To this end, learning about what is happening in...
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