Chapter 2 - Industry Vision - Dreamforce 2014 Opening Keynote

Chapter 2 - Industry Vision - Dreamforce 2014 Opening Keynote

Chapter 2 - Industry Vision - Dreamforce 2014 Opening Keynote

Salesforce Chairman and CEO Marc Benioff introduces the Salesforce Customer Success Platform.

By Vocalcom

5 Ways CRM Software Empowers Seamless Customer Experiences

Managing customer data can be a challenge with the prominence of omnichannel customer service. More than ever, customers demand timely, personalized, and efficient customer experiences on various channels that brands can only deliver with the right combination of optimum technology, skilled agents, and savvy business practices. With contact center agents at the forefront of customer service, many brands consider the...
View Full Article