Chapter 2: Industry Vision - Salesforce World Tour New York

Chapter 2: Industry Vision - Salesforce World Tour New York

Chapter 2: Industry Vision - Salesforce World Tour New York

Keith Block, Vice Chairman and President, Salesforce introduces the Customer Success Platform during the Salesforce World Tour New York.

By Vocalcom

7 Customer Service Communication Mistakes to Avoid

Modern customer service demands a balance between digital innovation and humanized experiences. For this reason, customer service communications are often prime moments for brands to provide a human touch. However, just as with any conversation, what is said is as crucial as what is not said. And when it comes to business, taking an approach that values customers and builds...
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