Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Linda Crawford, EVP & GM Sales Cloud, Salesforce, presents a vision of how companies can connect with their customers in entirely new ways featuring Honeywell.

By Vocalcom

Does Your Company Tell a Story?

You could have the greatest product in the world, but if your customer service is suffering, your profit will undoubtedly take a hit, too. In fact, 68 percent of customers are driven away from a company specifically because of the treatment they’ve received, whereas only 14 percent left due to dissatisfaction with a company’s product or service. If you’re driving...
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