Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Chapter 5: Sales, Marketing, Service & Community - Salesforce World Tour New York Keynote - 11/19/14

Linda Crawford, EVP & GM Sales Cloud, Salesforce, presents a vision of how companies can connect with their customers in entirely new ways featuring Honeywell.

By Vocalcom

5 Ways Blended AI May Transform CX and Sales in 2018

While artificial intelligence may not be new, its growing significance to the customer experience certainly is. In the past few years, many companies have recognized the power of AI for revolutionizing the sales and customer service processes. Intelligent assistants and chat bots are helping customers with tasks ranging from checking the weather to purchasing items online. The Internet of Things...
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