Charles Tyrwhitt and Microsoft Dynamics

Charles Tyrwhitt and Microsoft Dynamics

Charles Tyrwhitt and Microsoft Dynamics

Charles Tyrwhitt endeavour to produce the finest menswear with timeless style and uncompromising quality, complemented with exemplary customer service. It is one of the UK’s fastest growing businesses and this growth is supported by having Microsoft Dynamics AX as a powerful ERP solution at the heart of the business.

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Part 2 - Turning Your Contact Center into More than Just a Cost Center

One huge challenge today for many enterprises is supporting consumers who begin transactions on one channel and then move to another. In part one of this series, we examined how customer experience teams need to better optimize these strategies for companies’ overall goals and objective with advanced, integrated call center software solutions. Perhaps one of the biggest downfalls for a...
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