Chatter Groups

Chatter Groups

Chatter Groups

What makes a Chatter group successful? This short video walks you through how group owners, managers and members all contribute to making a group's success. From adding members, to regular updates and announcements, there are simple ways to get your Chatter groups up and running.

By Vocalcom

5 Ways to Make Your Customer Service Real-Time

Time is everything in customer service, but just how timely does your brand need to be? If you consider the statistics, the faster the better. Forrester Research found that 77% of U.S. adults online claim that valuing their time is the most important thing a brand could do to provide strong service. And let’s not forget the demands of social...
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