Chatter Groups

Chatter Groups

Chatter Groups

What makes a Chatter group successful? This short video walks you through how group owners, managers and members all contribute to making a group's success. From adding members, to regular updates and announcements, there are simple ways to get your Chatter groups up and running.

By Vocalcom

Five Things that Your Customer Service Reps Should Always Keep in Mind

Much attention is given to the technology used in improving call center interactions, but even the greatest solution is all for naught if the agents at your organization are unable to effectively handle the equipment to assist customers with their requests. It may be surprising to hear, but being able to relate with customers through fundamental communication skills – be...
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