Cigna's Aptitude for Contact Center Intelligence

Cigna's Aptitude for Contact Center Intelligence

Cigna's Aptitude for Contact Center Intelligence

Forward-thinking companies like Cigna, are leveraging streams of customer data from various channels to make the contact center experience more relevant and personalized for customers. Find out how they do it in this 30-minute webcast featuring 1to1 Media's Editor-in-Chief Mila D'Antonio, along with two guest speakers in high-profile customer care roles at Cigna. Sponsored by inContact.

By Vocalcom

How Does Your Brand Connect to Customers?

In the age of Google, it takes just the click of a mouse to discover the best price for every product and the best and worst reviews of everything you could imagine to purchase. For businesses and brands in the call center space and beyond, the only way to be differentiated is to offer the best possible products and the...
View Full Article