CIO and CMO Partnerships To Create A Winning Strategy

CIO and CMO Partnerships To Create A Winning Strategy

CIO and CMO Partnerships To Create A Winning Strategy

Forrester VP, Group Director and Forum host shares insights into the importance of the CIO and CMO partnership in order to create a winning technology strategy. Learn more about our Age of the Customer research: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

New Research Reveals the Growing Role of Cloud Analytics for Gaining Customer Insight

Many call center managers and leaders are well aware of the benefits and competitive advantages afforded by predictive technology, including predictive analytics and dialers. But now, new research is showing that taking this technology to the cloud – such as cloud predictive analytics or a hosted predictive dialer – will yield even better results, especially when it comes to gaining...
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