CIO and CMO Partnerships To Create A Winning Strategy

CIO and CMO Partnerships To Create A Winning Strategy

CIO and CMO Partnerships To Create A Winning Strategy

Forrester VP, Group Director and Forum host shares insights into the importance of the CIO and CMO partnership in order to create a winning technology strategy. Learn more about our Age of the Customer research: https://solutions.forrester.com/age-of-the-customer

By Vocalcom

Increasing Your Customers' Loyalty through the Call Center

Does your company offer a loyalty program, and do you have a clear understanding of the value it brings to your bottom line? If the answer to the first question is ‘yes,’ the answer to the second question is probably ‘no’ or ‘somewhat.’ That’s because loyalty programs are great at getting customers to choose one company over another when making...
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