Citizen Service Request Capabilities

Citizen Service Request Capabilities

Citizen Service Request Capabilities

for Public Sector Organizations – Citizen service request capabilities features Microsoft Azure, Office 365, SharePoint, Power BI, and Microsoft Dynamics CRM Online. See how Dynamics CRM increases the quality of citizen interactions, empower government employees to provides a positive experience, and help governments do more with less by providing a greater insights into data.

By Vocalcom

10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
View Full Article