Class of 2016 First Class

Class of 2016 First Class

Class of 2016 First Class

Members of the Class of 2016 reflect upon their experiences and impressions of their first class at Harvard Business School.

By Vocalcom

5 Tips for Using SMS to Enhance the Customer Experience

In modern communication, phone calls and emails continue to play a steady role in many people’s lives. However, the continuous shift toward faster communication has made social media channels more popular than ever, as well as the ever-dominant channel for quick communication: SMS, or text messaging. Portio Research found that people worldwide will send 8.3 trillion text messages in 2015...
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