Class of 2016 Ice Bucket Challenge

Class of 2016 Ice Bucket Challenge

Class of 2016 Ice Bucket Challenge

The Class of 2016 takes the ice bucket challenge to raise awareness of ALS (Lou Gehrig's Disease). Alon Kremer, MBA '16, whose brother, Avi Kremer, MBA '07, was diagnosed with ALS ten years ago, organized the event in support of Prize4Life, a nonprofit founded by HBS alumni.

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Top 5 Benefits of a Predictive Dialer for the Contact Center

Given the intense rhythm of a contact center, agent efficiency is always essential. When it comes to both customer service and sales, losing time can indeed be costly. However, with a predictive dialing solution , contact centers are empowered, through automated technology, to place calls at optimized times while automatically filtering out obstacles such as answering and fax machines, busy signals,...
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