Class of 2016 Section Reveal

Class of 2016 Section Reveal

Class of 2016 Section Reveal

Members of the Class of 2016 gather on Spangler lawn to receive their section assignments and meet classmates.

By Vocalcom

Why a Cloud Contact Center Is No Longer Just a Perk

Years ago, the cloud was either a myth or an advanced, new perk for call center managers looking to get a leg up on the competition. In 2008, the adoption rate of cloud-based contact center solutions was a mere 2.2 percent; however, by 2011, that figure more than doubled to 5.9 percent, and by the end of 2015, it’s expected...
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