ClearPath MCP IDE for Eclipse Phase 16 Features Demo

ClearPath MCP IDE for Eclipse Phase 16 Features Demo

ClearPath MCP IDE for Eclipse Phase 16 Features Demo

The feature demonstration video explains all the new features that are included in the Unisys ClearPath MCP IDE for Eclipse phase 16.0 release. The video also covers how you can use the features such as MCP last edit location, saving merged symbol files, LogAnalyzer Utility.

By Vocalcom

How to Empower Contact Center Agents

The contact center is, without question, an intense environment. To keep agents organized and focused, managers may present them with a rigid protocol. However, good management is only part of ensuring agent success. Agent empowerment is equally essential, and that means giving agents a voice when establishing contact center practices. Listening to their customer experiences and allowing them some autonomy...
View Full Article