Cloud Alliance Partner Keynote, Part 2: Investing in Our Partners

Cloud Alliance Partner Keynote, Part 2: Investing in Our Partners

Cloud Alliance Partner Keynote, Part 2: Investing in Our Partners

Tyler Prince, EVP, Worldwide Alliances & Channels discusses the unparalleled market momentum of salesforce.com and the opportunity for partners and ISVs: $41 billion in estimated services around the Salesforce eco-system.

By Vocalcom

5 Ways to Improve Communication in the Call Center

Good communication in the call center is an essential part of customer service success. When employees have a deep understanding of their company’s values and current practices, they are better able to perform their roles with confidence and skill. Indeed, clear communications within an organization can lead to greater staff motivation, realistic goal setting, reduced costs, and ultimately greater customer...
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