Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service connects customers to the experts and best-practices in their community, and even lets them crowdsource answers, so your team can focus on the big issues. Deliver excellent service and close cases faster with white-glove communities that connect customers to the information they need, fast — increasing frontline resolution. Learn more about Community Cloud for Service at http://www.salesforce.com/service-cloud/features/

By Vocalcom

6 Ways Mobile is Transforming Customer Experience

In the past few years, mobile customer experience has often been cited as one of many priorities brands should consider when optimizing customer engagement practices. However, the recent trend of conversational commerce has put mobile customer experience under the spotlight, as customer habits increasingly show a demand for fully optimized customer engagement on the go. A Nielsen study found that...
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