Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service connects customers to the experts and best-practices in their community, and even lets them crowdsource answers, so your team can focus on the big issues. Deliver excellent service and close cases faster with white-glove communities that connect customers to the information they need, fast — increasing frontline resolution. Learn more about Community Cloud for Service at http://www.salesforce.com/service-cloud/features/

By Vocalcom

The Do's and Dont's of Telemarketing

Telemarketing software is only as powerful as the people who are using it. This stream of logic seems to go unnoticed, however, for those who consider telemarketing an archaic form of generating revenue and establish customer connections. Of course, this isn’t true. The key to leveraging the full power of your telemarketing software is by empowering your agents for proper...
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