Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service Demo

Community Cloud for Service connects customers to the experts and best-practices in their community, and even lets them crowdsource answers, so your team can focus on the big issues. Deliver excellent service and close cases faster with white-glove communities that connect customers to the information they need, fast — increasing frontline resolution. Learn more about Community Cloud for Service at http://www.salesforce.com/service-cloud/features/

By Vocalcom

How Agents Can Prepare to Best Serve Customers

There is nothing better than the feeling of entering a restaurant without knowing what you want and having a waiter walk you through the entire meal. Even when you are unsure of what you want, a great waiter will help you arrive at your decision. For call centers, this is the type of approach that is necessary to best serve...
View Full Article