Community Cloud Keynote: Reimagine Customer and Partner Engagement

Community Cloud Keynote: Reimagine Customer and Partner Engagement

Community Cloud Keynote: Reimagine Customer and Partner Engagement

The explosive growth of social networks and mobile devices has driven unprecedented innovation in how companies connect employees, customers and partners. Leading businesses have accelerated innovation, strengthened channels and built deeper customer relationships than ever before. Join Nasi Jazayeri, Community Cloud GM and EVP, and top executives from AT&T, Pernod Ricard and Pono Music to hear how they are driving their businesses to the forefront of the mobile, social era.

By Vocalcom

Enhancing the Customer Experience Amidst the Internet of Things

No matter what the industry, there is no doubt that customer service is changing and being influenced by the Internet of things (IoT). In no small way, this directly impacts the perceived and real experience of using call center software. As customer service becomes increasingly reliant on the Internet, it is important for any organization with a hand in the...
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