Connecting Social Networks to Accounts Contacts Leads

Connecting Social Networks to Accounts Contacts Leads

Connecting Social Networks to Accounts Contacts Leads

Get insights about your current and prospective customers with Social Accounts and Contacts. This video shows you how to find and associate social data to your Salesforce accounts, contacts, and leads. You'll aslo learn how Data.com Clean and Social Key can automatically add social handles to your US-based contact and lead records.

By Vocalcom

Omnichannel is the Key to Driving Super Agent Success

In the modern-day contact center, customer service agents are accustomed to engaging with customers on numerous channels. With the prevalence of social media networks and technologies such as SMS, chat, and video—in addition to older but equally important channels such as voice and email--customers are able to reach businesses in numerous ways whenever they need technical support, wish to make...
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