Connecting Social Networks to Accounts Contacts Leads

Connecting Social Networks to Accounts Contacts Leads

Connecting Social Networks to Accounts Contacts Leads

Get insights about your current and prospective customers with Social Accounts and Contacts. This video shows you how to find and associate social data to your Salesforce accounts, contacts, and leads. You'll aslo learn how Data.com Clean and Social Key can automatically add social handles to your US-based contact and lead records.

By Vocalcom

Could Cloud Contact Centers Mean Lower Customer Churn?

Customer churn is the bane of any business or organization, so taking any effort to reduce this is something that simply cannot be ignored. This is especially important for contact centers, as the business hinges on customer satisfaction.   With numbers saying that it is six to seven times more expensive to develop new clients than to simply keep old...
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