Connections 14 - the Journey is the Reward

Connections 14 - the Journey is the Reward

Connections 14 - the Journey is the Reward

Why do customers choose brands? They choose brands that take them on a journey. Today, with the Journey builder, you have the power to guide the journey every step of the way. The opening film to Connection 14, the digital marketing event of the year.

By Vocalcom

5 Essential Channels for Conversational Commerce

Conversational commerce is rapidly changing the way businesses engage with customers. Messaging apps, chat interfaces, and SMS continue to dominate as daily communication channels, paving the way for brands to find new and meaningful ways to deliver great service and drive brand growth. However, with all the different terms used these days to define this new revolution in customer experience,...
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