Console for Service Feature Demo

Console for Service Feature Demo

Console for Service Feature Demo

The Salesforce Console for Service lets agents everywhere deliver fast, personalized customer service more efficiently than ever before.

By Vocalcom

5 Ways the Internet of Things Will Revolutionize Contact Centers

In today’s increasingly wireless world, technology has paved the way for the rise of the Internet of Things, or IoT. This technology can best be described as when the internet is connected to physical objects, rendering them “smart objects” with the ability to sensor, process, and act upon data. Many household objects are already equipped with sensors that promote safety...
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