Contact Center Compliance Solutions: Trust the Experts

Contact Center Compliance Solutions: Trust the Experts

Contact Center Compliance Solutions: Trust the Experts

TCPA and related litigation against contact centers and sellers for text messaging and calls to wireless numbers is at an all time high. Don't miss out on this rare opportunity to get up to speed on compliance today. Are you unknowingly contacting professional setup schemes? Contact centers and sellers are virtually all at risk from the growing group of professional serial lawsuit filers hiding amongst contact data. Historically, it has been difficult to remove these setup schemes from marketing campaigns, but now there is hope with our new solution for enhanced scrubbing of professional litigants. Litigator Scrub mitigates TCPA and related lawsuit risk by identifying potential litigator traps in your data before you call known plaintiffs and attorneys. Protect your business from costly serial plaintiffs and class actions by removing these numbers today.

By Vocalcom

Targeting Generations X, Y and Z with Social Call Center Software

While there are always new communication trends popping up throughout the call center community, one option that is quickly becoming a preferred method (for young people, especially) is online service. It is important, however, not to ignore the older segment of the population as you foster the growth of this preferred channel for younger individuals. That’s because contrary to popular...
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