Contact Center Compliance Solutions: Trust the Experts

Contact Center Compliance Solutions: Trust the Experts

Contact Center Compliance Solutions: Trust the Experts

TCPA and related litigation against contact centers and sellers for text messaging and calls to wireless numbers is at an all time high. Don't miss out on this rare opportunity to get up to speed on compliance today. Are you unknowingly contacting professional setup schemes? Contact centers and sellers are virtually all at risk from the growing group of professional serial lawsuit filers hiding amongst contact data. Historically, it has been difficult to remove these setup schemes from marketing campaigns, but now there is hope with our new solution for enhanced scrubbing of professional litigants. Litigator Scrub mitigates TCPA and related lawsuit risk by identifying potential litigator traps in your data before you call known plaintiffs and attorneys. Protect your business from costly serial plaintiffs and class actions by removing these numbers today.

By Vocalcom

The Importance of Survival Technologies in Customer Service

Perhaps the most important cornerstone of a functional and effective cloud contact center is the customer care aspect of the enterprise. After all, without properly serving the customer, there would be no contact center to manage in the first place. Thinking critically about this aspect of any business is necessary, just as the process of breaking the idea down into...
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