Contact Center Compliance Solutions: Trust the Experts

Contact Center Compliance Solutions: Trust the Experts

Contact Center Compliance Solutions: Trust the Experts

TCPA and related litigation against contact centers and sellers for text messaging and calls to wireless numbers is at an all time high. Don't miss out on this rare opportunity to get up to speed on compliance today. Are you unknowingly contacting professional setup schemes? Contact centers and sellers are virtually all at risk from the growing group of professional serial lawsuit filers hiding amongst contact data. Historically, it has been difficult to remove these setup schemes from marketing campaigns, but now there is hope with our new solution for enhanced scrubbing of professional litigants. Litigator Scrub mitigates TCPA and related lawsuit risk by identifying potential litigator traps in your data before you call known plaintiffs and attorneys. Protect your business from costly serial plaintiffs and class actions by removing these numbers today.

By Vocalcom

How Will WebRTC Impact The Web-Based Contact Center?

WebRTC has opened the floodgates of Web-based services and ushered in a new and transformative era of communications – one that brings with it an umpteen amount of possibilities. Allowing real-time communications (RTC) to be offered directly on the Web without the need for plug-ins or third-party software, WebRTC brings a slew of advantages and benefits to both users and...
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