Contact Center Compliance Solutions

Contact Center Compliance Solutions

Contact Center Compliance Solutions

Compliance litigation involving the TCPA is at an all-time high. Proven TCPA defense strategies and expert advise along with a reliable compliance partner are critical to remain ahead of professional litigators and the FCC. Learn why leading companies trust DNC.com to manage their compliance processes.

By Vocalcom

Driving Sales and Satisfaction with Live Chat

Of the numerous channels used to deliver customer service nowadays, live chat consistently leads with customers. An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful, while a U.S. Wireless Customer Care Full-Service Performance Study found that chat has become a leading contact source for customers, with 42% of customers using a live online chat...
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