Contact Center Compliance TCPA Summit Series

Contact Center Compliance TCPA Summit Series

Contact Center Compliance TCPA Summit Series

Compliance litigation involving the TCPA is at an all time high. Proven defense strategies and expert advise along with a reliable compliance partner are critical to remain ahead of professional litigators. Learn why leading companies trust DNC.com to manage their liability.

By Vocalcom

Part 2 - 10 Quick, Need-to-Know Facts for Call Center Survival

When call center executives were asked what were the top challenges they faced when it came to “Intraday Management” (the day-to-day running of their call center) they picked 10 areas of concern. While part one of this article addressed the first five topics, this concluding portion will tackle five other challenges managers confront – from allocating idle time and allowing...
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