Convergence 2014 Europe Customer Excellence Awards Winner - Productivity: Customer Care - Flogas

Convergence 2014 Europe Customer Excellence Awards Winner - Productivity: Customer Care - Flogas

Convergence 2014 Europe Customer Excellence Awards Winner - Productivity: Customer Care - Flogas

Hear from John Clements, Sales & Marketing Director for Flogas, winner for Productivity: Customer Care, on how Microsoft Dynamics CRM and partner eBECS have helped increase productivity levels, as well as enabled great customer care. To view more Customer Success Stories like this, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

The Evolution of Telemarketing

Telemarketing – a marketing method in which a salesperson solicits prospects to invest in a company’s product or service – has experienced quite the journey over recent years. This strategy continues to dominate the marketing landscape; however today, robust telemarketing software coupled with innovative customer engagement techniques have worked to completely re-imagine this approach. Telemarketing: Across the Years During the...
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