Convergence 2014 Europe Customer Excellence Awards Winner - Productivity: Customer Care - Flogas

Convergence 2014 Europe Customer Excellence Awards Winner - Productivity: Customer Care - Flogas

Convergence 2014 Europe Customer Excellence Awards Winner - Productivity: Customer Care - Flogas

Hear from John Clements, Sales & Marketing Director for Flogas, winner for Productivity: Customer Care, on how Microsoft Dynamics CRM and partner eBECS have helped increase productivity levels, as well as enabled great customer care. To view more Customer Success Stories like this, visit http://www.microsoft.com/en-us/dynamics/customer-success-stories.aspx.

By Vocalcom

Predictive Analytics Finds Strong Pulse in the Insurance Sector

New research is now revealing the strong place that predictive analytics technology has in the insurance industry. In its all-new “2013 Insurance Predictive Modeling Survey,” Earnix reveals that predictive modeling and analytics play a key role in helping insurers learn more from the experience of their counterparts and how the technology is used more generally throughout the industry.   Responses...
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