Convergence 2015 Community Outreach

Convergence 2015 Community Outreach

Convergence 2015 Community Outreach

Volunteers came together at Convergence 2015 in Atlanta, GA March 16-19 to give back to the local community. From framing structures for Habitat for Humanity and the Atlanta Youth Project, to assembling meal packets for local food banks and more, the efforts truly made a difference! To learn more about community outreach performed at Convergence 2015, visit http://www.microsoft.com/en/convergence/atlanta15/Community-Outreach.aspx.

By Vocalcom

Is Your Brand Customer-Centric? 5 Questions to Consider

In the past few years, the conversation around customer service has shifted from reactive to proactive, from delivering service to creating great customer experiences. As many studies suggest, brands that value great experiences and embrace a customer-centric approach achieve the most growth and long-term loyalty. Forrester's Customer Index reported that brands that prioritize customer experience gained 43% in performance. And...
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