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Convergence 2015 Highlights

Convergence 2015 Highlights

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Convergence 2015 Highlights

Get a glimpse of the excitement, learning and fun that attendees had at Convergence 2015, March 16-19 in Atlanta, Georgia! To view more of the exciting news that came out of Convergence 2015, visit - http://www.microsoft.com/en/convergence/atlanta15/

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Small Companies Turn to Call Center Solution Partners to Help with TCPA

Posted in : Customer Service November 26 2014
It’s been nearly 30 days since the updated Telephone Consumer Protection Act (TCPA) went into effect (on October 16th). By now, most medium to large companies have shored up their permission language, with business rules already being out in the market for following the guidelines for turning prospects into customers. Many smaller companies, however, are still struggling to find the...
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